Domestic Shipping Policy

Shipment processing time

All orders are processed within 10 business days. Excluding regional holidays, national holidays, Sundays and other emergency sitautions.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Shipping rates vary for delivery locations, product size and weight.

Shipment confirmation and order tracking

Customers will receive information via email about shipment confirmation and tracking number.

Customs, duties, and taxes

Green Groceries OMR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Green Groceries OMR is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

Returns are applicable for specific products under orginal condition. Customer can contact our support and request for return / replacement / refund. Reason and genuiness of return will be analyzed and returns / refunds will be accepted subjected to terms and conditions.

For more information, email support [email protected]